A proper NDIS website.
Built for Google and ChatGPT.

Straight talk

What an NDIS website needs to actually work.

Most provider sites list every support on one page and stop there. Here's what the ones that get found have in common.

Accessibility is the product here, not a technicality.

Every site we build scores 100 out of 100 on Google's accessibility test, and that's guaranteed in writing. For most businesses that's a nice-to-have. For an NDIS provider it's the whole argument: a participant who can't use your website has already been told something about how you work.

Not one provider-marketing site on page one leads with an accessibility guarantee. Several mention accessible design in passing. None commit to a number.

One page for every support you deliver.

Support coordination, plan management and SIL are different searches by different people, often at different stages of a plan. A provider website that gets found has a page for each, written for the person searching that exact support. One services page listing everything competes for nothing.

One page for every region you cover.

Participants search locally, and coverage areas matter more in this sector than in most. A handful of properly written area pages, each genuinely about that region and what you deliver there, puts you in front of the next catchment. Pages with the place name swapped and nothing else changed don't work.

How much does NDIS website design cost?

Around Australia a proper multi-page build runs $5,000 to $12,000 upfront from an agency, and that's the build on its own. Ours is $249 a month for 24 months, which also carries two years of hosting, updates and maintenance worth $150 a month, and then the website is yours. Less than the parts cost separately, with the work handled the whole way.

Why these pages run longer than most.

Page one for this sector is substantially deeper than for the trades. That's not padding on their part. Participants, families and support coordinators read carefully before they enquire, and they're comparing providers on detail: what is delivered, who it suits, how referrals start, what registration covers. The pages that rank answer all of it. Ours are built to do the same.

What belongs on a provider website, and what does not.

Participant stories are your most persuasive material and the easiest thing to get wrong. A photo or a case study needs informed, current consent from the person in it, and consent given for a printed flyer three years ago isn't consent for a public web page. We will ask you to confirm consent for anything identifiable before it goes live, and we will build the page so it still works without it.

Where a story can't be told, the page describes the support rather than the person. That's usually stronger anyway: a family comparing providers wants to know what actually happens week to week, not to read a testimonial.

How support coordinators find providers.

Most referrals don't start with a participant searching. They start with a support coordinator who needs a provider with capacity, in a region, for a specific support, this week. They search exactly that way, and they're comparing several providers in one sitting.

That means your site needs the things a coordinator checks first, on the page and not buried: which supports you deliver, which regions you cover, whether you're taking referrals right now, and how to make one. A phone number alone loses to a provider whose page answers those four questions.

What happens after you start.

You pay the first month and fill in one short form about your organisation, around ten minutes. We build a first version from that and from what we can already find: your supports, your regions, your referral process. Most first drafts land inside a week, then you correct it. You're covered the whole way, before it goes live and for 30 days after.

From there the care plan runs in the background at no cost while you pay the site off. Hosting, security, daily backups and unlimited updates. Add a support, change a region, update your registration details: send it over and it's done the same day.

Do NDIS providers actually need a website?

Referrals still end in a search. A support coordinator hears your name, looks you up, and decides from what they find. A website reaches the family who just typed "support coordination" into Google, and the ones now asking AI tools which providers cover their area. Neither group knows you exist yet. That's the job.